Thumbixy

Overview of Thumbixy Privacy Policy

Updated Dec 01, 2024

At Thumbixy, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you use our thumbnail design services.

1. Information We Collect

We collect the following information to provide and improve our services:

a. Personal Information:

  • Name
  • Email address
  • Payment details (processed securely via PayPal)

b. Project Information:

  • Video content details
  • Branding preferences, color schemes, and style requirements
  • Any additional materials or media you provide (e.g., photos, logos)

c. Communication Data:

  • Messages or feedback shared via email, social media platforms, or Skype.

2. How We Use Your Information

We use the collected information for:

  • Creating custom thumbnail designs tailored to your preferences.
  • Processing payments and delivering orders within the agreed timeframe.
  • Communicating with you to understand project requirements and provide updates.
  • Improving our services through feedback and analytics.

3. Sharing Your Information

We respect your privacy and will not sell or share your personal information with third parties, except:

  • With PayPal to facilitate secure payment transactions.
  • When required by law or to protect our legal rights.

4. Data Security

We implement advanced security measures to protect your information from unauthorized access, alteration, or disclosure. Payment transactions are processed securely through PayPal, and we do not store sensitive financial data.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications by contacting us directly.
  • Request a copy of the data we hold about you.

6. Cookies and Tracking

Our website may use cookies to enhance your user experience and analyze site performance. You can disable cookies through your browser settings.

7. Retention of Information

We retain project-related information for up to 12 months to facilitate revisions or reorders. After this period, all files are securely deleted unless you request otherwise.

8. Third-Party Links

Our website or communication channels may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
Instagram: https://www.instagram.com/thumbixy/

Your trust is important to us, and we’re committed to ensuring your information is handled responsibly and securely.